/* Support System Styles */
* {
    margin: 0;
    padding: 0;
    box-sizing: border-box;
}

body {
    font-family: 'Segoe UI', Tahoma, Geneva, Verdana, sans-serif;
    line-height: 1.6;
    color: #333;
    background: #f8f9fa;
}

.container {
    max-width: 1200px;
    margin: 0 auto;
    padding: 0 20px;
}

/* Header */
header {
    background: linear-gradient(135deg, #667eea 0%, #764ba2 100%);
    color: white;
    padding: 20px 0;
    box-shadow: 0 2px 10px rgba(0,0,0,0.1);
}

header .container {
    display: flex;
    justify-content: space-between;
    align-items: center;
}

header h1 {
    font-size: 24px;
    font-weight: 600;
}

header nav a {
    color: white;
    text-decoration: none;
    margin-left: 30px;
    font-weight: 500;
    transition: opacity 0.3s;
}

header nav a:hover {
    opacity: 0.8;
}

/* Hero Section */
.hero {
    background: linear-gradient(135deg, #667eea 0%, #764ba2 100%);
    color: white;
    padding: 80px 0;
    text-align: center;
}

.hero h2 {
    font-size: 48px;
    margin-bottom: 20px;
    font-weight: 700;
}

.hero p {
    font-size: 20px;
    opacity: 0.9;
}

/* Main Content */
main {
    padding: 60px 0;
}

.section {
    margin-bottom: 60px;
}

.section-title {
    font-size: 32px;
    margin-bottom: 30px;
    text-align: center;
    color: #333;
}

/* Cards */
.cards {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(300px, 1fr));
    gap: 30px;
    margin-top: 40px;
}

.card {
    background: white;
    border-radius: 12px;
    padding: 30px;
    box-shadow: 0 4px 20px rgba(0,0,0,0.08);
    transition: transform 0.3s, box-shadow 0.3s;
    text-decoration: none;
    color: inherit;
}

.card:hover {
    transform: translateY(-5px);
    box-shadow: 0 8px 30px rgba(0,0,0,0.12);
}

.card-icon {
    font-size: 48px;
    margin-bottom: 20px;
}

.card h3 {
    font-size: 24px;
    margin-bottom: 15px;
    color: #667eea;
}

.card p {
    color: #666;
}

/* Form Styles */
.form-container {
    max-width: 600px;
    margin: 0 auto;
    background: white;
    padding: 40px;
    border-radius: 12px;
    box-shadow: 0 4px 20px rgba(0,0,0,0.08);
}

.form-group {
    margin-bottom: 25px;
}

.form-group label {
    display: block;
    margin-bottom: 8px;
    font-weight: 500;
    color: #333;
}

.form-group input,
.form-group textarea,
.form-group select {
    width: 100%;
    padding: 12px 15px;
    border: 2px solid #e1e5e9;
    border-radius: 8px;
    font-size: 16px;
    transition: border-color 0.3s;
}

.form-group input:focus,
.form-group textarea:focus,
.form-group select:focus {
    outline: none;
    border-color: #667eea;
}

.form-group textarea {
    resize: vertical;
    min-height: 150px;
}

.btn {
    display: inline-block;
    padding: 14px 30px;
    background: linear-gradient(135deg, #667eea 0%, #764ba2 100%);
    color: white;
    border: none;
    border-radius: 8px;
    font-size: 16px;
    font-weight: 600;
    cursor: pointer;
    transition: transform 0.3s, box-shadow 0.3s;
    text-decoration: none;
}

.btn:hover {
    transform: translateY(-2px);
    box-shadow: 0 4px 15px rgba(102, 126, 234, 0.4);
}

.btn-block {
    width: 100%;
}

/* FAQ */
.faq-item {
    background: white;
    border-radius: 8px;
    margin-bottom: 15px;
    box-shadow: 0 2px 10px rgba(0,0,0,0.05);
    overflow: hidden;
}

.faq-question {
    padding: 20px;
    background: #f8f9fa;
    cursor: pointer;
    font-weight: 600;
    display: flex;
    justify-content: space-between;
    align-items: center;
}

.faq-answer {
    padding: 20px;
    display: none;
    border-top: 1px solid #e1e5e9;
}

.faq-answer.active {
    display: block;
}

/* Alert Messages */
.alert {
    padding: 15px 20px;
    border-radius: 8px;
    margin-bottom: 20px;
}

.alert-success {
    background: #d4edda;
    color: #155724;
    border: 1px solid #c3e6cb;
}

.alert-error {
    background: #f8d7da;
    color: #721c24;
    border: 1px solid #f5c6cb;
}

/* Footer */
footer {
    background: #333;
    color: white;
    padding: 40px 0;
    text-align: center;
    margin-top: 60px;
}

footer p {
    opacity: 0.8;
}

/* Admin Styles */
.admin-header {
    background: #343a40;
}

.admin-sidebar {
    width: 250px;
    background: #2d3436;
    min-height: 100vh;
    position: fixed;
    left: 0;
    top: 0;
    padding-top: 20px;
}

.admin-sidebar a {
    display: block;
    padding: 15px 25px;
    color: #b2bec3;
    text-decoration: none;
    transition: all 0.3s;
}

.admin-sidebar a:hover,
.admin-sidebar a.active {
    background: #667eea;
    color: white;
}

.admin-content {
    margin-left: 250px;
    padding: 30px;
}

.admin-table {
    width: 100%;
    background: white;
    border-radius: 8px;
    overflow: hidden;
    box-shadow: 0 2px 10px rgba(0,0,0,0.05);
}

.admin-table th,
.admin-table td {
    padding: 15px;
    text-align: left;
    border-bottom: 1px solid #e1e5e9;
}

.admin-table th {
    background: #f8f9fa;
    font-weight: 600;
}

.badge {
    display: inline-block;
    padding: 5px 12px;
    border-radius: 20px;
    font-size: 12px;
    font-weight: 600;
}

.badge-pending {
    background: #fff3cd;
    color: #856404;
}

.badge-resolved {
    background: #d4edda;
    color: #155724;
}

.badge-processing {
    background: #cce5ff;
    color: #004085;
}

/* Responsive */
@media (max-width: 768px) {
    header .container {
        flex-direction: column;
        gap: 15px;
    }
    
    header nav a {
        margin: 0 10px;
    }
    
    .hero h2 {
        font-size: 32px;
    }
    
    .cards {
        grid-template-columns: 1fr;
    }
    
    .admin-sidebar {
        width: 100%;
        position: relative;
        min-height: auto;
    }
    
    .admin-content {
        margin-left: 0;
    }
}